We’ll dig into the details of WOW! Internet, including its prices, data caps, and no-contract options. And we promise that’s the last joke we’ll make about this internet service provider’s (ISP’s) name. So let’s dig in. And if you’ve got a large family or a power internet user gobbling up all your bandwidth, the 1,000 Mbps or the 1,200 Mbps plan should do the trick. Even the Internet 1.2 Gig plan price is one of the lower gigabit plan prices we’ve seen out there. That’s not a lot to go on if you’re shopping for a reliably fast internet provider, we know. We can only hope that WOW! Internet will be included in the next FCC study, whenever that will be. And that, in the meantime, WOW! delivers those zippy download speeds it promises. If you’re experiencing slow internet speeds or other trouble, WOW!’s customer service representatives can be reached by phone, email, or social media. Most ISPs cap your data at one terabyte (TB), but not WOW!. That’s perfect if you work from home and need to download large files (think PDFs and PowerPoint presentations) often. Unlimited Wi-Fi and internet plans are also great for streaming in HD or 4K, patching the latest Hogwarts Legacy game, or downloading school work. WOW! also gives you the option to rent an Eero mesh Wi-Fi system, which is a great idea if you live in a large house or a home with brick or cement walls. Or want to get WOW! Wi-Fi outside so you can scroll while lounging on your deck.
Wireless modem fee: $14.00/mo. Whole-home Wi-Fi (base and one beacon) fee: $9.99/mo. Whole-home Wi-Fi additional beacon fee: $5.99/mo.
Of course, your modem needs to be compatible, and WOW! advises you to use certain types of modems based on the internet speed you’re paying for. So it’s a good idea to check WOW!’s modem compatibility list before you get one shipped to your door. However, we have seen WOW! offer free installation from time to time. If you’re shopping around and see this deal, it’ll save you some cash. We say go for it: any savings are good savings.
Installation fee: Normally $50, but you won’t pay anything if you grab a free self-installation kit. Early termination fee: $165 minus $15 for each month you keep your WOW! service.2
Currently, WOW! Internet is offering new customers a full year of free HBO Max with the purchase of the Internet 500, Internet 1 Gig, or Internet 1.2 Gig plans. That will save you $14.99 a month on the streaming service. Check out this deal here. The ACSI does provide a score for “All Other” ISPs. In 2021, this score was 62 out of 100, and in 2022 that score changed to 65 out of 100, which is right in line with the industry average. That’s still not a great score though—it’s about a C if you think of a school grading scale. But that’s the story for pretty much every internet provider in the US. Some folks had a rough time with the rental modem (another reason to buy your own?) and service outages. But other reviewers reported a fantastic experience with the performance and customer service. If you’re looking for help troubleshooting problems with your WOW! Internet service, here’s how you can get a hold of them:
Phone: 1-855-4-WOW-WAY (1-855-496-9929) Email Facebook: @WOWInternetTVPhone Twitter: @WOWCare and @WOW_WAY
If you do call WOW!, we’ve got a few tips to help you navigate its customer service department. Why we picked it: The price for this 50 Mbps plan is about as low as internet cost goes. And even with that low cost, the Internet 50 plan doesn’t skimp on internet speed. This is the perfect price and speed combo for a couple of roommates all the way up to a three- or four-person family. Why we picked it: The Internet 500 plan has enough speed to keep up with emailing, uploading, downloading, and just generally cranking out stellar work while you’re in your home office. And if your family or roommates decide to go on a Hulu marathon while you’re working, your internet shouldn’t slow down to the speed of a molasses-coated snail. And if you do need that extra ounce of speed, the Internet 1,000 plan also comes at an excellent price. We’d like to get a better idea of how its download speeds and customer service performs. But, overall, we like what we see with WOW!, and we hope it’s able to expand its service area in the future. But if you’re still all about lengthy channel lists and old-school cable TV offerings, you’ve still got something to look forward to with WOW!’s bundles. But if you ask our Reviews.org TV expert, Chantel Buchi, she recommends YouTube TV as the best overall streaming service—and the best streaming service for sports coverage. Pay a visit to our online speed test—that’ll tell you exactly how fast your download and upload speeds are. If your results on the speed test are lower than the speed you’re paying for, check out some of our easy tips for speeding up your internet. Luckily, you can check the status of WOW! on DownDetector.com. If there’s no WOW! Internet outage reported in your area, you should give WOW! customer service a call to let them know there’s an issue and get them working on a fix right away. Specific regions will vary depending on the state, so be sure to check for your specific city to see what kind of coverage you’ll get with WOW! Internet.
