The COVID-19 pandemic has put an added strain on in-store shopping and has left many brick-and-mortar chains struggling. At the same time, a crop of new small businesses is popping up, with eCommerce startups and direct-to-consumer retailers also gaining popularity among shoppers. If you’ve already got an online retail store or are interested in building one, the following online shopping stats will guide you in the right direction.

Cart Abandonment Statistics

Online Shopping Returns Statistics

Social Commerce Statistics

Mobile Ecommerce Stats

Online Shopping Customer Statistics

Demographics

Shopping Habits

Shipping and Fulfillment Stats for Online Stores

Online Shopping Statistics by Industry

The most popular shipping categories in the US are fashion, media, and electronics.

Financial services

Fashion

Electronics and Media

Toys, Hobby and DIY

Furniture and Appliances

Food and Personal Care

Online Shopping Challenges Statistics

Online Shopping Holiday Statistics

Black Friday and Cyber Monday Online Shopping Statistics

Christmas Online Shopping Statistics

Online Shopping Fraud Statistics

The COVID-19 Pandemic’s Impact on Online Shopping

The Future of Online Shopping Statistics

What percent of shopping will be done online in 2021?

In the third quarter of 2021, E-commerce sales accounted for 13% of total sales.

How many people bought online?

Expectations are that over 2.14 billion people worldwide will buy services and goods online.

Final Thoughts

Online shopping statistics prove how crucial a digital presence is if you want a successful retail business. But it’s more than just a platform for selling your products. Consumers use retail websites and social media when they want to discover products, compare pricing, and read reviews before making a purchase offline or online. COVID-19 has meant the eCommerce industry is experiencing a surge, but it looks like the end of the pandemic won’t make much of a difference to its popularity. We used the following resources to compile this list of online shopping statistics:

Optinmonster Oberlo Fit Small Business Sleeknote BigCommerce Europa SaveMyCent Finances Online Review42

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