If you’re ever in over your head fixing your CenturyLink internet, you can always chat with technical support online, or call them directly at +1-866-642-0444.
You’re using the wrong cord for power supply. Make sure you use the one they gave you. Your modem has overheated. Move your modem to a spot where it gets better air circulation. You’re not getting enough power from your power strip or surge protector. Try plugging your modem directly into an outlet.
If nothing else works, you can reset your CenturyLink Wi-Fi router. You can do this by using a paperclip to press the reset button until the lights go out. This will reset your modem to factory defaults.
For the DSL light, you want to make sure you have an Ethernet cord plugged in to your box. If an Ethernet cord is plugged in and the port still isn’t turning green, you should try a new Ethernet cord. The internet icon will turn solid green once your modem connects to the internet. If that icon flashes red or amber, it’s either because your login information is incorrect, or the internet is down in your area. This would be a good time to get in touch with technical support. Your Wi-Fi light will be turned off if you don’t have it enabled. Here’s how you can set up your CenturyLink Wi-FI: Open a web browser and go to http://192.168.0.1. Select Wireless Setup. Select Basic Settings. Select Enable next to Wireless Radio. Select Apply to save changes.
Long story short, if you have double-checked that everything is plugged into your modem correctly, and the internet isn’t down in your area, your internet should work reliably.
